Phone calls
28 Jan 2021 13:24![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
nwhikerI hate talking on the phone. HATE IT. I hate making calls to places to make appointments and resolve issues.
But I can do it. And mostly, I'm clear and concise.
Dh is as well.
Perry rambles for hours and never gets his point across.
Today, Linnea had to contact WSU to figure out why her login wasn't working, after they'd sent her a paper letter claiming her email also wasn't working.
She did real well.
Like. Real well.
We talked before about writing notes about the points she needed to get across, all the information she'd need to have on hand etc, she got it all together, and made the call, got her answer, and she's good.
It was really nice to see that that is a skill that she'll hone starting from a reasonably high point.
Also, I suspect the problem was that she probably got an email verification email and it expired before she clicked on it.
But I can do it. And mostly, I'm clear and concise.
Dh is as well.
Perry rambles for hours and never gets his point across.
Today, Linnea had to contact WSU to figure out why her login wasn't working, after they'd sent her a paper letter claiming her email also wasn't working.
She did real well.
Like. Real well.
We talked before about writing notes about the points she needed to get across, all the information she'd need to have on hand etc, she got it all together, and made the call, got her answer, and she's good.
It was really nice to see that that is a skill that she'll hone starting from a reasonably high point.
Also, I suspect the problem was that she probably got an email verification email and it expired before she clicked on it.
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